Shipping Policy

At Seiara, we strive to provide a seamless shopping experience by ensuring your orders are delivered quickly and securely. This Shipping Policy outlines the terms and conditions for shipping products purchased on our website.

1. Shipping Destinations
   We currently ship to the following locations:

Domestic: all over India
If your location is not listed, please contact us at [support@seiara.com] for assistance.

2. Shipping Methods and Costs
   We offer a variety of shipping options to meet your needs:

Standard Shipping: Estimated delivery within [5-7] business days.
Expedited Shipping: Estimated delivery within [2-3] business days.
Shipping costs are calculated at checkout based on your location, shipping method, and order size. Free shipping is available for orders over Rs500.

3. Processing Times
   Orders are processed on the same business day (Monday–Friday, excluding holidays). Once your order is shipped, you will receive a confirmation email with tracking information.
4. Order Tracking
   You can track your order using the tracking link provided in your shipping confirmation email. For further assistance, contact us at [support@seiara.com].
5. Delivery Times
   Delivery times vary based on the shipping method and destination. While we strive to deliver your order within the estimated timeframe, unforeseen circumstances (e.g., weather delays, customs clearance) may cause delays.
6. International Shipping
   For international orders:

Delivery times may be longer due to customs clearance.
Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

7. Undeliverable Packages
   If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping charges may apply.
8. Damaged or Lost Packages
   If your order arrives damaged or is lost in transit:

Contact us within [2] days of delivery at [support@seiara.com].
Provide your order number and photos of the damaged item(s).
We will work with the carrier to resolve the issue and ensure a satisfactory resolution.

9. Changes to Shipping Information
   If you need to update your shipping address after placing an order, please contact us immediately at [support@seiara.com]. Changes cannot be made once the order has shipped.
10. Contact Us
    If you have questions or concerns about this Shipping Policy, reach out to us at:

Seiara Customer Support
Email: [support@seiara.com]
Phone: [+91 9117586257]

Thank you for choosing Seiara. We look forward to delivering happiness to your doorstep!